Privacy Policy for Numba
Effective Date: 22nd October 2024
Numba ("we," "our," or "us") operates an online real estate marketplace at numba.co.zm (the "Platform"). Your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, how we share it, and the choices you have regarding your data. By using the Platform, you agree to the practices described in this Privacy Policy.
We collect various types of personal and non-personal information to provide and improve our services. This includes:
- Account Information: When you create an account, we may collect your name, email address, phone number, and other details required for account registration.
- Property Listings: If you are listing a property, we collect information related to the property, such as location, price, photos, and other relevant details.
- Payment Information: If you make payments through the Platform, we may collect billing information, such as credit card details or bank account information, through secure third-party payment processors.
- Communication: Any messages or communication you have with us, including customer service inquiries or feedback, may be stored.
We may automatically collect certain information when you interact with our Platform:
- Usage Data: Information about how you access and use our Platform, including your IP address, browser type, operating system, and device information.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Platform and store certain information. You can control cookies through your browser settings.
We may receive information from third-party services, such as social media platforms, when you link those services to your Numba account.
We use the information we collect for the following purposes:
- Provide Services: To facilitate property listings, searches, and transactions on the Platform.
- Personalization: To tailor your experience on the Platform, including showing you properties based on your preferences and location.
- Communications: To send you important notifications, marketing communications, and respond to inquiries.
- Analytics and Improvements: To analyze usage patterns and improve the Platform’s functionality and services.
- Security and Fraud Prevention: To protect the integrity and security of our Platform, investigate fraud, and enforce our terms of service.
We may share your information with third parties in the following cases:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, hosting services, and marketing tools.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Obligations: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
- With Your Consent: We may share your information with third parties when you give us explicit permission to do so.
4. Your Choices and Rights
You have several options regarding the information we collect and how it is used:
- Access and Update: You can access and update your personal information through your account settings.
- Delete Account: You can request to delete your account and associated data by contacting us at help@numba.co.zm.
- Opt-out of Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in those communications.
- Cookies: You can control the use of cookies through your browser settings.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We will retain your personal information for as long as your account is active or as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Children's Privacy
Numba is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
8. International Users
If you are accessing our Platform from outside Zambia, please be aware that your information may be transferred, stored, and processed in Zambia or other countries where our servers are located. By using the Platform, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on the Platform. Your continued use of the Platform after such changes indicates your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: help@numba,co.zm
By using the Numba Platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.